


Gateway to Growth
We are your gateway to personal and professional growth.
We encourage clients to understand and express themselves.
Our coaches work with individuals and teams to facilitate communication, collaboration and optimise performance.
We coach you through conscious communication to build better connections, speak honestly, work in alignment with others and cultivate trust.

Our Founder
Behavioural Therapist and Coach, Charlotte Austin,
has dedicated her life to understanding what is is to be human.
Before founding CHAT in 2010 she was a journalist & producer for the BBC, making documentaries about people and what makes us tick.
Using her experience of encouraging people to share their stories and find their voice, Charlotte set up coaching consultancy CHAT which, among other things, helps people find their voice through communication coaching and storytelling.
Charlotte is accredited by The International Coaching Federation for Personal Performance Coaching, she trained in Cognitive Behavioural Therapy, at the British Psychological Society. She is a Primary Practitioner for The Association of Business Psychology, but is most proud of her Pro-Bono work on the Board of Coaches for Save The Children.
Weaving ancient wellbeing traditions with modern methods Charlotte blends spirituality and science in her unique approach to corporate coaching.
As a Reiki Master Charlotte embeds energy work to create a safe supportive space for clients to explore their values and vision.
Charlotte graduated as a Shaman practitioner, Class of 2017 at The Foundation for Shamanic Studies, Sacramento. Blending traditional and contemporary practices Charlotte has become famous for Alignment; Facilitating the bridge between what a client thinks and how they act. Ensuring that what a client feels on the inside is expressed authentically on the outside. Coaching clients to live with integrity at work and at home.
She works with clients globally, coaching Founders from start ups, to scale ups, to sale. As an executive coach for senior leaders, covering topics including how to cultivate collaboration for high performing teams, conflict resolution, storytelling and presentation. She also runs workshops and group coaching for whole teams.
Our guiding principles are Connection, Honesty, Alignment and Trust, Charlotte embeds these values in all aspects of her work.
Our mission is simple
Support people to connect
with themselves and each other
CHAT stands for
Connection
By developing a connection with yourself through increased self-awareness, you’ll create more meaningful connections with others.
HONESTY
By communicating with integrity you'll unlock deeper personal and professional relationships.
When we're honest with each other, we can profit from more meaningful interactions.
ALIGNMENT
When what you think on the inside matches what you say and do on the outside, you are aligned.
Being aligned means leaving behind tendencies to manipulate others. Instead you'll create mutually
respectful relationships.
TRUST
Loyalty and respect are a result of trust.
Without it we can’t rely on anything or anyone.
Learn how to build deeply trusting connections. Whether that's colleagues, clients, friends or family.











